Managing Coaching & Mentoring

Facilitated webinar 9.30am - 12.30pm. Please see below for the follow up Action Learning Group dates and further information.

Overview of the Content

1. What might a coaching and mentoring programme look like?

• Exploration of the different elements of a coaching and mentoring programme, as well as Peter Hawkins’ research into the evolution of a coaching culture
• Discussion around the importance of linking the coaching and mentoring implementation to the organisation’s strategy, and having a clear implementation plan with important milestones.  Also explores the importance of sponsorship. 

2. Making the Business Case

• How to make the case for coaching and mentoring, looking at the core elements of a business case
• Managing and mitigating risks to programmes.

3. Evaluating and measuring impact

• Discussion around the different facets of return on investment and return on expectations.
• Introduction to and discussion of the RAM model (relevance, alignment and measurement) and comparison with Kirkpatrick
• Introduction to measures, which can be used to assess the impact of a coaching and mentoring programme.  Use of a case study to bring this to life and a group exercise to examine how they would make a business case for investment using the case study.

4. Ethics

• Coaching and mentoring ethics and the relevance for implementing a coaching and mentoring programme as a whole
• Bringing in the EMCC Global Code of Ethics.  Discussion of the key points, weaknesses within it and what it means in relation to coaching and mentoring programmes and how delegates could build it into their strategy.

5. Contracting

• Key principles in contracting from all points of view: coach and client and organisation
• Contracting with a coach or coaching provider to ensure that the organisation’s objectives are well served by the coaching.

Learning Outcomes:

By the end of the webinar delegates will be able to:

• Recognise what an effective coaching and mentoring programme can look like in an organisation
• Select appropriate approaches to ensure a coaching and mentoring programme can evolve over time
• Build a business case for coaching and mentoring
• Introduce techniques for measuring impact
• Consider appropriate ethical aspects of coaching and mentoring
• Recognise the importance of contracting – between coaches and clients, and between the organisation and coaching providers 

Recommended Reading:

Coaching and Mentoring- Practical Techniques for Developing Learning and Performance (4th Edition 2022) – Parsloe and Leedham

Managing Coaching at Work – Developing, evaluating and sustaining coaching in organizations (1^st Edition 2011) – Keddy and Johnson

The follow up Action Learning Groups (ALG) will run virtually as follows:

For those attending the facilitated webinar on Tuesday 15th October 2024, the ALG will be on Tuesday 5th November 2024 from 9.30am to 11.30am..

Please ensure that you put both the facilitated webinar and ALG dates into your diary.  Full joining instructions and pre-work will be sent around a month beforehand.