Written by Angela Keane, Consultant Coach-Mentor with The OCM

“When you say ‘we’, who do you mean?” (Garton-Ash 2005, p.1) On first meeting someone, we may instinctively make certain snap judgements about them. And while it is our differences that characterise and individualise us generally, they can also be used as a filter for quickly categorising who belongs to ‘us’ or to ‘them’.