A conversation with Shamim Stokes from Sodexo

Carl and Shamim discuss the impact our partnership with Sodexo has had on their organisation.

Shamim Stokes talks to Carl Gregory from the OCM

The OCM Group is currently working in partnership with Sodexo, a global facilities organisation, in their UK & Ireland businesses to develop their coaching capabilities to drive engagement and high performance.

Sodexo’s key objectives for this strategic project were as follows:
- To achieve Silver level Investors in People (IIP) status 
- To increase their levels of employee engagement 
- To retain their best talent.
Alongside this, Sodexo wanted to create and establish a coaching culture throughout the business. This was seen as a way of demonstrating the company values of delivering quality of life to clients and employees alike.

Implementation Strategy

The first steps on the journey were to work in partnership with Sodexo to develop a comprehensive programme to develop internal coaches. We trained a pool of coaches of both senior operational & HR professionals to provide developmental coaching to middle and first-line managers, identified through the appraisal process or transitioning to a more senior role. The success of this led to the development of further in-house training in ‘coaching as a leadership style’.

The Results

In this short interview, The OCM’s Head of Client Engagement, Carl Gregory, discusses with Sodexo’s Shamim Stokes the impact of this strategy on her organisation.

Listen to a short excerpt from the conversation.



Listen to the full conversation